Assistant, Social Selling

Overview

Under the direction of the Client Development Manager, Digital, the Social Assistant serves as the expert for supporting the growth of online presence, content creation, and follower expansion for top‑level Style Advisors. You must be client focused, take initiative to resolve problems, seek out responsibilities, and follow through on all projects and tasks.

• Engages in high‑level teamwork and flexes interpersonal skills
• Natural problem‑solver with analytical and creative abilities
• Passion for social media and effective content strategies
• Positive, solution‑oriented, customer‑focused mindset
• Strong attention to detail and highly organized
• Thrives in a fast‑paced environment and adapts to change
• Proactive and innovative, identifying opportunities to advance team objectives with a variety of media
• Collaborative, working with peers across multiple business verticals

• 1–2 years of relevant experience in luxury retail and client service
• Digital marketing and social media experience
• Knowledge of influential fashion publications, websites, and blogs
• Familiarity with international designers and contemporary brands in menswear, women’s wear, accessories, footwear, and beauty
• Tech savvy and up‑to‑date with the latest social media trends and insights
• Strong understanding of company brand
• Availability to work a flexible schedule, including nights, weekends, and holidays
• Professional and respectful interaction with people

• Serve as an expert for social selling, unique personal branding (e.g., Instagram image), managing storefront on Sales Floor (customized storefront for mobile clienteling & virtual selling), and follower expansion
• Stay up to date on the latest social media trends, best practices, and news touchpoints or platforms
• Support creation and editing of social content (IG Stories, Reels, IGTV) and integrate digital/social media knowledge into marketing concepts, visual identity, content management, brand strategy, and social media operations including Facebook, Instagram, Tik Tok
• Guide responses to comments and active engagement with customers and influencer posts
• Act as a liaison between client and consultant, continuing client relationships and addressing client needs when the consultant is not available
• Inspire others with recommendations, build trust quickly, and gain cooperation with minimal disruption
• Always portray a professional, polished demeanor with confidence and a positive attitude

Saks‑Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Saks‑Fifth Avenue complies with applicable state and local nondiscrimination laws in every location where it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Saks‑Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request.

The above expected salary range may vary based on factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to discuss your specific salary expectations with our recruitment team.