Memorial & Museum: Retail Greeter Volunteer
Listed on 2026-03-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail & Store Manager, Retail Support
Location: New York
9/11 Memorial & Museum:
Retail Greeter Volunteer
Provide excellent service to our visitors and create a memorable experience. Honor, remember, and volunteer.
The National September 11 Memorial and Museum honors and remembers the nearly 3,000 people killed in the attacks of September 11, 2001 and February 26, 1993. Through their purchase of meaningful keepsakes at the Museum Store, visitors help preserve history and support the Memorial & Museum’s mission. Retail Greeter volunteers are an integral part of our team as we welcome millions of visitors each year from around the world.
DETAILS:
Retail volunteers assist staff in the Museum Store and at the Retail carts on the Memorial. As a Retail volunteer, you will greet visitors and provide helpful information about products.
Responsibilities include:
- Provide excellent service to our visitors
- Inform visitors about products and store promotions
- Share stories behind products as they connect to themes in the Museum, such as recovery efforts and remembrance
- Assist with tagging, inventory, folding t-shirts and restocking items
With training, you can learn about retail operations at a non-profit organization. You will be able to teach visitors stories that they will share with family and friends.
TIME COMMITMENT:
We recommend Retail volunteers work a four-hour shift each week for at least six consecutive months. We ask that you maintain the same shift each week, when possible. The Museum Store is open Wednesday through Monday.
We are also looking to increase our number of volunteers with military backgrounds! We encourage you to apply and mention if you are a veteran in your application.
Issue Area(s):
Arts & culture
Population Served:
Military/Veterans, People with Health-based Concerns, Visitors & Travelers
Requirements
Age Minimum (with Adult): 16+, Minimum Age: 16+
After expressing interest, the Opportunity Leader will contact you to confirm participation and provide directions for this opportunity.
253 Broadway, 8th floor, New York, NY 10007
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