Merchandise Manager - Ladies

Overview

As a Merchandise Manager, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within the region. You will lead a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as Digital, Commercial and Visual as well as global counterparts in Business Units and Assortment Office to enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.

This hybrid role reports into our Regional Head of Merchandising and is based out of New York, NY, with the following direct reports:
Merchandise Lead – Digital, Merchandise Lead - Retail.

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:

• Be a regional expert of your concept:
• Understand current and future customer and consumer product demand related to your concept
• Be the expert on your market, staying up to date with competitive landscape in terms of product: fashion, quality, price and activation
• Analyze product data and provide key actionable conclusions to the regional organization
• Visit physical stores and review digital platforms regularly to identify potential and follow up on commercial strategy implementation
• Be responsible for all information (quarterly priorities, commercial information, etc.) sent to Digital, Retail and Sales

• Drive your concept - secure and optimize commercial product offer:
• Maximize short and long-term profitable growth for your concept in your region
• Adapt and implement a global assortment strategy aligned with the company's objectives and regional needs
• Optimize the Global assortment strategy to meet regional needs by defining key must wins in collaboration with the Assortment team
• Influence prices, quantities, incomings, assortment width, and manage regional product lifecycle through collaboration with the assortment team
• Optimize net selling by establishing clear commercial priorities per channel, by identifying and acting on the sales opportunities/threats
• Influence and execute the global product strategy from Business Units and Global Merchandising
• Localize the global price position for each country within the region

• In-season and Post-season Inventory Management:
• Set stock freshness targets and key actions, react on in and post season inventory management
• Set strategy for commercial impact on key product categories omni (including different store segments) and act based on in season performance
• Follow up size availability on key product categories and commercial belief
• Set product activation strategy in and post season

• Lead & develop your team
• Create conditions and coach to enable high performance of teams and individuals
• Identify and develop talents to build a high-performing and diverse team
• Foster collaboration across channels, roles, and functions
• Contribute insights to global & regional counter parts for commercial planning strategy discussions

Who You Are:

• University degree, preferably in Business, Economics/ Finance or similar
• 5-7 years of experience within merchandising, assortment office, controlling function or similar
• Previous formal or informal leadership experience
• Previous experience in product category management
• Knowledge in operating merchandising systems, tools, methods
• Strong in driving results and constantly improving ways of working
• Ability to link customer insight knowledge to commercial actions
• Deep understanding of products, stock and product lifecycle management
• Very good skills in MS Office, especially in Excel and Power Point
• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration
• Flexibility and adaptable to change, a strategic mindset
• Oral and written proficiency in English
• Excellent communication and presentation skills
• Inclusive, positive, open to feedback, willing to multitask and learn on the job

Why You’ll Love Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and…