Asset Protection Service Representative - Steinway St-Astoria

Location: New York

# Asset Protection Service Representative - Steinway St-Astoria
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* Asset Protection Service Representative - Steinway St-Astoria## Asset Protection Service Representative - Steinway St-Astoria### About the Role As an Asset Protection Service Representative, you are the first point of contact in creating a safe, welcoming, and secure environment in our stores. Your presence on the sales floor and at store entrances helps deter theft, promote safety, and support a positive customer experience.

You play a vital role in protecting the people, products, and brand experiences across our house of iconic brands:
Gap, Old Navy, Banana Republic, and Athleta. Through your attentiveness and professionalism, you help ensure our stores are places where customers and employees feel safe, supported, and inspired.### What You'll Do
• Maintain a strong, visible presence at store entrances and throughout the sales floor to deter theft and promote a safe shopping environment.  
• Greet customers with warmth and professionalism, offering assistance while remaining alert to potential safety or security concerns.  
• Monitor customer behavior and store activity to identify suspicious actions and report them promptly to store leadership or Asset Protection partners.  
• Support store teams during escalated customer situations by remaining calm, observant, and ready to assist as needed.  
• Assist Asset Protection Coordinators during external theft incidents by observing and documenting events in accordance with company policy.  
• Conduct regular checks of physical security systems such as doors, alarms, and surveillance equipment, reporting any issues immediately.  
• Share relevant safety and loss-related information with store teams to raise awareness and support prevention efforts.  
• Promote a culture of safety, inclusion, and accountability by modeling respectful, proactive behavior and encouraging others to do the same. ### Who You Are
• Strong observational skills and attention to detail in a fast-paced retail environment.  
• Ability to remain calm, professional, and customer-focused in high-pressure situations.  
• Excellent interpersonal and communication skills; able to engage with customers and team members respectfully.  
• Willingness to learn and consistently apply safety and security protocols.  
• Flexible and adaptable to changing priorities and store needs.  
• Passionate about creating a safe, inclusive, and welcoming environment for all.

Apply Here

Job Title:

Asset Protection Service Representative - Steinway St-Astoria Company:

GAP Inc.

Category:

Other Date Posted:1 hour ago

Location:

Steinway Street
08465 OUTL Steinway St-Astoria Region:

New York, United States of America
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