Part-Time Uniqlo Retail Associate - SOHO

Position Overview

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing in‑depth product information about goods of interest, and closing the sale. Salary: $18.50/hour.

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.).
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the six standard phrases.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full size run.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policy and procedures & notify management of any infractions.
• Assist with special projects as assigned by management.

• Must be at least 18 years old.
• High School Diploma or GED.
• Strong communication skills.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to work a flexible schedule that meets the business needs, including weeknight evenings and weekends.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds.
• Ability to effectively maneuver around the sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

• Open availability on weekends (religious exemptions considered).
• Ability to close at least 2 nights during the weekdays.

• Competitive compensation for Sales Associates starting at $16.50/hour.
• Clear path to promotion opportunities every 3 months based on individual performance.
• Career advancement opportunities for driven team members who consistently deliver strong results.
• Commuter benefits accounts.
• 1.5 times the employee’s regular rate for all hours worked on stated holidays.
• 401(k) with employer matching.

Fast Retailing is an Equal Opportunity Employer. We do not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state or local law. We are committed to equal pay initiatives and will not ask candidates for their current or past salary.