Alterations Specialist - Madison

Summary

The Alterations Specialist produces high-quality altered merchandise to CHANEL standards, fitting and altering a wide range of luxury garments while delivering exceptional client service. The role requires strong technical sewing skills and attention to detail to handle delicate fabrics, chains, and embellishments. This position is in-store and works closely with boutique associates and management to support client needs.

• Perform fittings and execute alterations and repairs including hemming, mending, taking in and letting out seams, and lengthening garments.
• Construct garments to clients’ specifications, label client items, and record required alterations.
• Interact with clients to provide styling and fitting advice and maintain strong client relationships.
• Maintain sewing machines, pressing equipment, and organize client-owned pieces in line with brand standards.

• Minimum 5 years of alterations experience in a luxury retail environment preferred.
• Strong technical background with knowledge of fabrics and techniques (leather, knits, double-face, beading, fine tailoring, buttonholes).
• Excellent communication and client service skills, attention to detail, and ability to work under time constraints.
• High school diploma, ability to lift 15 lb, and flexibility to work late nights, weekends, and some holidays.