Sales Supervisor - Tribeca

Summary

The Sales Supervisor is a sales-driven leadership role responsible for achieving individual sales targets while setting the standard for customer service and store presentation. The supervisor acts as the senior presence in the store in the absence of store management and supports team performance, clienteling, and local market initiatives.

• Lead by example in customer service, product knowledge, and brand representation to drive sales and KPIs.
• Achieve and exceed individual sales goals while supporting associates with suggestive selling and styling.
• Oversee store operations including opening/closing procedures, inventory management, visual merchandising, and floor coverage.
• Manage and develop the store team: conduct meetings, resolve customer issues, assist in recruitment, onboarding, and ongoing training.
• Schedule client appointments, build and maintain a clientele base, and engage in local market networking.

• Minimum 3 years of experience in a luxury retail environment or similar industry.
• Prior experience working with high-end goods and clientele, demonstrating strong clienteling skills.
• Proficient computer skills (MS Office) and familiarity with retail systems such as Teamwork or equivalent.
• Strong leadership, multitasking, coaching, and communication skills with a focus on driving results and maintaining store standards.