Retail Cosmetics Sales Associate - Elizabeth Arden, Herald Square TEMP

Job Overview

* Be part of an amazing story
* Macy's is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years. A story of innovation and traditions, inspiring stores and irresistible products, the Macy's 4th of July Fireworks, and the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories make this a special place to work.

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about products and people, you create a personalized and inspiring shopping experience that builds confidence and drives sales. You serve as an educator and beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations.

Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service – always with the goal of exceeding expectations and achieving sales goals.

• Begin each day energized and ready to make an impact. You wear your name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, you review your sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions.
• On the floor, you focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations that build relationships and bring customers back.
• Throughout the day, you maintain a shoppable space by keeping the counter and sales floor refreshed, updating signage and pricing, and assisting with merchandise moves as needed to support a seamless customer experience.
• You finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name.
• You believe service starts with each other – supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• Excellence is a journey. You strive to improve every day, take pride in your work, achieve sales goals, and learn from each other to deliver individual and store results.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12‑24 hours per week. All schedules contain weekend shifts as part of the requirements.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Must be able to:
• Understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships, uncovering needs, demonstrating product application, and educating customers on benefits and uses of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• At least one year of customer service or selling experience is required.

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Stand for at…