Retail Operations Manager, Concessions
Listed on 2026-06-19
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Retail
Retail & Store Manager
Summary
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and the Kooples ().
Job DescriptionReporting to the Vice President, Commercial Operations, the Retail Operations Manager, Concessions is responsible for store/shop openings and closings, communication, workload planning, analysis, business monitoring and project management. This position primarily supports the retail concession business within Macy’s department stores. Key business partners include Vice President – Retail, Merchandising, Buying, Planning, Marketing, Visual Merchandising, Finance, store/shop management and field leaders. They will also liaise with corporate partners from Macy’s and Bloomingdales.
EssentialJob Responsibilities
- Plan and lead takeover/opening of Macy’s and Bloomingdales concession shops
- Lead project team meetings for current and future concession shops
- Support .COM concession channel
- Manage concession pricing and style management documents between Lacoste and concession partners
- Research trends and create new opportunities to increase sales
- Maintain the promotional calendar and analyze the data to make recommendations
- Monitor sales, returns, and operational effectiveness/efficiency
- Create and maintain policies and procedures for the concession channel
- Project management for new retail and omnichannel initiatives
- Assist with boutique and outlet channels as needed
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