Boutique Coordinator, Men’s Universe - Maison Madison

Team

The Hermès Madison Avenue Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York City Region. This position will report to the Floor Director of the Men's department and will primarily work within the Sales Team to support the client experience.

The primary responsibilities of the Boutique Coordinator, Men's Floor are to support the overall sales operations of the boutique, and specifically the Men's Department. This position will provide support by maintaining an organized system of Men sales receipts, as well as performing other coordination and administrative duties, including filing and completion of Leather-related forms.

• Organize all Men's sales receipts and daily audits, in partnership with Men floor Management and Managing Director.
• Perform inventory stock counts and assist with reconciliation, as needed, for all Men floor métiers.
• Copies, sorts, and files records related to Men sales activities and transactions.
• Ensure that all Men special orders are systematically entered during ALC season and communicate to sales team once completed orders arrive in-store.
• Support all areas of merchandise flow including stock replenishment, stockroom organization, management of RDIs/CDIs/Cites, and daily reticketing.
• Assist in maintaining Men visual merchandising standards to company expectations.
• Support SSAs and Selling Specialists at POS with transfers, charge sends, and Voxpays.
• Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options.
• Assist in delivering and assisting Men's products between floors as needed for clients, associates, or back‑stocking.
• Ensure all merchandise is stocked and replenished on each sales floor in an efficient and precise manner.
• Work, in tandem with Inventory Control team, to reticket merchandise returns daily and quickly return to floor or stock.
• Participate in store inventory, cycle counts, and manual counts.
• Works across multiple floors and product category areas to support client and sales team requests.
• Assist selling team with stock and size questions as needed.
• Organize stock to optimize stock and inventory workflow, space utilization, and sales objectives in the store.
• Complete operational tasks related to inventory, transfers, and other tasks as assigned.
• Support the shipping and receiving team with daily new receipts by placing incoming stock in the appropriate stockrooms following the established standards.
• Demonstrate flexibility and adaptability to support the needs of the business and all operational duties as needed.
• All other duties assigned by supervisor.

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• Professional who is detailed oriented with a sense of urgency
• Support an environment of teamwork, trust, and collaboration
• Excellent organizational skills and attention to detail
• High level of internal and external customer service
• Communication skills must be strong, and approach must be gracious and warm
• Adaptability and flexibility in scheduling to meet needs of the business
• Proficient with POS systems and Microsoft Office Suite, Outlook and Excel
• Ability to work a flexible schedule according to needs of the business
• Ability to lift up to 25 pounds without assistance

The range for this position is $24.77 - $27.12 per hour. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App,…