NYC Client Advisor

NYC Client Advisor, Full-Time - Seasonal Contract

Métier is a modern luxury leather goods house that uniquely unites purposeful design with the highest quality Italian craftsmanship. Founded in 2017, the London based maison is pleased to open its debut New York location, an artfully designed concept store in Soho.

In this role you will play a critical role in establishing and upholding the brand’s excellent customer service, growing new and existing client relationships, and overseeing daily store operations.

• Master the Client Journey to cultivate meaningful, long‑term relationships.
• Deliver exceptional, personalized service to drive sales and exceed KPIs.
• Proactively engage with existing and prospective clients to build loyalty and grow the client base.
• Use a consultative, storytelling‑driven sales approach to maximise every interaction.
• Share expert knowledge of Métier’s craftsmanship, values, and product offering to bring the brand to life.
• Support daily store operations including opening and closing.
• Uphold visual merchandising standards and ensure the space reflects the brand at all times.
• Assist with inventory control, deliveries, and stockroom organisation as required.

Minimum 2+ years of experience in luxury retail, with a customer‑centric approach and the ability to build strong client relationships.

Hourly rate of $18 to $23, plus 3% sales commission, with rates determined by individual experience. This seasonal position may be extended beyond a four‑month contract.

We are looking for a candidate who has a combination of the above attributes and can perform the key responsibilities of the role with or without reasonable accommodations.