Retail Merchandising Manager

Job Title:

Retail Merchandising Manager

Location:

420 5th Avenue – New York 10018

Shift: Hybrid (2 to 3 days in office)

The role manages day-to-day issues and transformational initiatives in lenses, frames and contact lenses categories. Scope includes assortment changes, introduction or evolution of lens and contact lenses selling tools, training for field and stores, and other projects to support the complete vision solution and to improve customer experience in Lens Crafters and For Eyes stores. Particular focus of this position is to manage contact lenses category for Eyes.

• Provide day-to-day support to stores on category initiatives covering contact lenses and promotions to ensure smooth operations and meet store and customer needs.
• Manage large scale contact lens initiatives to evolve assortment and/or selling practices and tools, with a special focus on Doctor and Vendor relations.
• Coordinate NPI Go‑To market with a special focus on Private Label implementation.
• Support contact lens training programs with expertise and content, e.g., Enhancements Training.
• Collaborate with operations, field, vendors, marketing and other partners in testing and/or rolling out category related initiatives.
• Manage marketing Co‑Op funds in partnership with Marketing and Finance.

• Bachelor’s Degree.
• 5+ years’ work experience in retail planning, buying, or merchandising.
• Self‑starter who can work in ambiguity using sound judgment and critical thinking/strategic skills to provide innovative solutions.
• Excellent verbal and written communication skills.
• Ability to influence / negotiate.
• Travel required visiting existing stores, new store openings, and cross‑functioning offices.
• Proficient/advanced computer skills (Excel, SAP, merchandising and planning systems).
• Excel in a highly matrixed organization.

• Excel hard user.
• Finance basic.
• Power BI.