Assistant Store Manager

Responsibilities

• Execute workforce management to ensure a customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product offerings.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others.
• Analyze business results, take necessary actions to improve outcomes, and communicate KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by recruiting, hiring, training, and development.
• Recognize exceptional performance and provide corrective feedback when needed.
• Plan, track, analyze, and report completion of tasks and financial results using company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through consistent customer service, education, and operational controls.

• Positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, web navigation).
• Minimum one year of retail or related management experience.
• High school diploma or GED.

• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability for days, nights, weekends, and holidays, with a minimum of two closing shifts a week.

Range: $22.00 – $28.25 per hour based on experience and location.

• Health benefits, mental health benefits, and a 30% discount on our brands.
• Referral bonuses and charitable matching gifts.
• Paid time off, holidays, parental leave, adoption assistance.
• Advance You Program: tuition‑free GED or bachelor’s degree, English as a second language.

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.