Retail Sales Supervisor, Maje, Woodbury Commons

Retail Sales Supervisor, Maje, Woodbury Commons

Central Valley, New York, United States

Location:
Central Valley, New York

About SMCP:

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet.

Why SMCP:

SMCP is more than just a fashion house—it's a forward‑thinking company where innovation and sustainability come together. By focusing on growth, stability, and internal mobility, we nurture a culture that fosters creativity and meaningful career opportunities.

Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront.

As a Sales Supervisor, you’ll be at the forefront of creating outstanding client experience while mentoring and inspiring your team to achieve excellence. You’ll build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service.

You’ll be responsible for reinforcing our branded customer service experience and leading the team in executing our sales and service initiatives. This includes educating customers about our products, helping them find the perfect selections, and ensuring they have an exceptional experience that keeps them coming back. You will also play a key role in creating a seamless operational flow, assisting with back‑of‑house processes, and contributing to the overall efficiency of the store.

In addition to driving sales and customer loyalty, you’ll mentor and coach your sales team, fostering a positive and motivating work environment. By modeling the behaviors that create lasting client relationships, you’ll help your team grow professionally and exceed performance expectations.

• Lead by example, setting the standard for clienteling and customer service.
• Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
• Foster a high‑performing, motivated team culture.

• Build strong client relationships through personalized service and follow‑ups.
• Provide expert styling guidance to create an exceptional shopping experience.
• Achieve personal sales targets while driving overall team performance.

• Maintain selling floor standards to ensure a visually appealing and organized store.
• Oversee product replenishment, keeping inventory aligned with demand.
• Handle customer concerns professionally, turning challenges into positive experiences.

• Support back‑of‑house processes, including cash handling and KPI tracking.
• Assist with opening/closing procedures to ensure smooth daily operations.
• Drive sales and KPI success by fostering a results‑driven environment.

• 1–2 years of sales or service experience, preferably with some supervisory background.
• Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
• A natural leader—confident, inspiring, and eager to mentor others.
• A strong communicator—friendly, outgoing, and persuasive.
• Adaptable and flexible with scheduling to meet business needs.
• Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
• Flexible availability, including evenings, weekends, and holidays, is required.

Competitive base hourly pay, individual commission, and sales incentives. 50% shopping discount and seasonal wardrobe offering. Cell phone contribution. Comprehensive health, dental, life insurance, and disability coverage. Employer‑matched 401(k). Paid time off (vacation, sick time, holidays). Paid parental leave and pet benefits. Employee Assistance Program (EAP) and MAVEN Family Planning support.

Retail Stylist Program training and professional development opportunities.

$22 – $24.50 USD per hour

SMCP is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Applications will be considered regardless of race, color, religion, sex, national origin, age, disability, or military status.