PT Temporary Sales Associate - Lee Wrangler Outlet

Part Time Sales Associate

Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands:
Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long-term value for its stakeholders.

The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations. The Sales Associate supports the team by modeling brand behaviors, following customer engagement strategies, and maintaining merchandising standards that support a positive customer experience. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Brand Experience/Customer Service

• Ensure excellence in customer service in the store by upholding high retail standards to ensure a premium in-store experience.
• Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
• Assist customer in the fitting room.
• Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.
• Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.
• Learn about new products and trends to better engage customers.
• Consistently achieve personal sales targets and contribute to overall store performance.
• Provides information and advice on product performance, features, and specifications.

Visual, Operation, and Safety

• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business. This role requires availability on weekends, evenings, and holidays.
• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.
• Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
• Follow all company and store policies, processes, and procedures.
• React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
• Participates in Loss Prevention Audits, reviews results, and executes a plan to meet district and company shrink goals.

Position Competencies

• Bold Accountability:
  Demonstrate accountability and follow through on assigned responsibilities.
• Customer Centric Innovation:
  Passion for the brand and knowledge of the customer and products.
• Empowered
  
  Collaboration:
  
  Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
• Global Agility:
  Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
• Strategic Foresight:
  Take initiative to work ahead, seeking guidance when appropriate.
• Purposeful Integrity:
  Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Urgency for Impact:
  Acts quickly to support sales, loyalty enrollment, and service goals.

Essential Functions

• Ability to communicate clearly and respectfully with customers and team members.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Stand and move throughout the store during scheduled shifts.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands…