Sales Lead, Retail, Retail & Store Manager

Location: Calverton

About us

Position Overview:

Responsibilities will include:
Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).Primary

Responsibilities/Accountabilities:

Embraces our values & sets an example through his/her behaviors

Responsible for compliance with all ANN INC. practices and procedures

Additional responsibilities as assigned by the Store Manager or Co-Manager Sales Lead Responsibilities In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to:

Supporting the business strategy & adjusting to effectively reach goals

Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor

Utilizing tools to ensure a client-focused team environment

Driving volume & anticipating clients’ needs while communicating store metrics & individual performance to motivate associates

Coaching Associates “in the moment” on client interactions & performance to maximize productivity & capture client opportunities

Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment

Assuming PIN and signature privileges for register functions requiring approval

Utilizing reports to make effective merchandising decisions & style the store in Division standards

Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP’s)
Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately

Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines

Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business

Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.’s dress code guidelines

Treats others fairly and with respect, valuing differences

Position Requirements :

Client Service:
Ensures that the client remains the top priority while balancing required tasks and overall store operations

Store Operations and Organization:
Ability to organize, delegate, prioritize assignments, and meet deadlines

Merchandising:
Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines

Accuracy:
Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data Communication:
Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates

Schedule:

Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

Physical:
Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office

Educational Requirements and

Experience:

Minimum Requirements:

High School Diploma or GED Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher

Part-time or full-time managerial experience preferred

Location:

Store 2901-Tanger Outlets Riverhead-ANN-Riverhead, NY 11901

Position Type:

Regular/Part time

Pay…