Key Holder
Listed on 2026-07-03
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Retail
Retail Sales, Retail Associate/ Customer Service, Merchandising, Retail Support
We are an American luxury lifestyle brand founded in 2004 that focuses on casual‑elegant sportswear and a broad range of ready‑to‑wear, handbags, footwear, accessories, jewelry, home and beauty items. We are committed to empowering women and fostering an inclusive culture across all aspects of the business.
Key Holder / Retail AssociateWe are looking for a passionate and customer‑focused individual who can deliver a transformational client experience, build the brand one customer at a time, and drive sales through strong communication and product knowledge.
Responsibilities- Provide exceptional customer service by building and maintaining relationships with new and existing customers.
- Use selling skills and extensive product knowledge to meet or exceed personal sales goals.
- Communicate the brand’s philosophy and lifestyle to customers while ensuring all sales and operational policies are followed.
- Perform opening and closing procedures for the store, including counting register funds, completing bank deposits, opening/closing registers, and securing the store.
- Support visual merchandising and store operations while maintaining loss‑prevention standards.
- Collaborate with the team to create a welcoming and memorable experience for every visitor.
- 2–4 years of experience in a high‑volume, customer‑driven retail environment.
- Strong personal selling and customer relationship skills with excellent verbal and written communication.
- Open availability for a flexible schedule that includes nights, evenings, holidays, and weekends.
- High level of maturity, integrity, and responsibility for opening and closing the store.
Hourly rate: $18.00 – $22.00, based on experience and location.
Benefits- Health, dental, and vision coverage for full‑time employees.
- Employee discount on the full range of products.
- Paid volunteer days and opportunities to participate in the Tory Burch Foundation program.
- Access to retail excellence programs in styling, coaching, and brand ambassadorship.
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No.
184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. If you require an accommodation to apply for a job or to perform your job, please contact
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