Retail Keyholder, Sandro, Woodbury Commons

Keyholder – Woodbury Commons

Compensation: $19.50–$22.00 per hour + 2% commission.

Location:

Central Valley, New York.

Brands:
Sandro, Maje, Claudie Pierlot.

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together, providing exceptional products and memorable experiences across more than 47 countries.

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.

• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.

• Maintain high store standards, ensuring a welcoming and organized environment.
• Oversee stock replenishment to align with demand and visual standards.

• Support new hires and encourage team development, promoting a growth‑focused culture.
• Motivate the team to meet sales goals, fostering a results‑oriented environment.

• Create an inclusive, personalized shopping experience, welcoming clients to our collections.
• Guide clients through their shopping journey, meeting their unique needs.

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.
• Knowledgeable and passionate about fashion trends.
• Excellent communication skills, friendly, approachable, and persuasive demeanor.
• Adaptable and open to pursuing a career in retail management.
• Social media presence is a plus but not required.
• Flexible availability, including evenings, weekends, and holidays, is required.

• Competitive base hourly pay, individual commission, and sales incentives.
• 50% shopping discount and seasonal wardrobe offering.
• Cell phone contribution.
• Voluntary health plan, 401(k), paid time off including holiday pay.
• Paid parental leave and pet benefits.
• Employee Assistance Program (EAP) and MAVEN Family Planning support.
• Retail Stylist Program and mentorship opportunities.

At SMCP, we provide a career that fits your lifestyle and offers growth, well‑being, and a people‑first culture. Your talent and dedication are rewarded with competitive compensation, benefits, and professional development.

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team.