Counter Manager, Dries Van Noten

Join Puig's luxury beauty division as a Counter Manager for Dries Van Noten Beauty at Bloomingdale's 59th Street. In this leadership role, you will lead the Dries Van Noten Beauty business within one of our premier wholesale retail partners, bringing the brand's distinctive vision of beauty, fragrance, and self-expression to life. You will drive business performance, lead and develop a high-performing team of Beauty Advisors, cultivate long-term client relationships, and partner closely with Bloomingdale's leadership to deliver an exceptional luxury shopping experience while representing one of beauty's most innovative brands.

• Set and monitor individual and team sales goals while driving consistent business growth and achievement of brand objectives
• Execute successful product launches, seasonal campaigns, pre-sell strategies, department store events, and clienteling initiatives to maximize sales performance
• Leverage sales reporting, client insights, CRM tools, and business metrics to identify trends, uncover opportunities, and develop action plans that improve performance
• Build a loyal client base through proactive outreach, appointment selling, and long-term relationship management

• Deliver personalized beauty and fragrance consultations that reflect the artistry, craftsmanship, and individuality of Dries Van Noten Beauty
• Inspire clients through expert product knowledge, storytelling, and luxury service standards across every interaction
• Ensure visual merchandising, counter presentation, and brand standards consistently reflect the elevated aesthetic of Dries Van Noten Beauty while aligning with Bloomingdale's merchandising standards
• Represent the brand during trainings, department store events, activations, and client experiences while serving as a passionate brand ambassador
• Uphold luxury presentation and grooming standards while creating an exceptional omnichannel client experience across in-store and digital touchpoints

• Recruit, onboard, coach, and develop a high-performing team of Beauty Advisors through ongoing feedback, performance management, and recognition
• Foster an inclusive, collaborative culture that inspires accountability, creativity, continuous learning, and exceptional client service
• Oversee inventory management, tester maintenance, replenishment, supply ordering, scheduling, client records, reporting, and selling tools to ensure operational excellence
• Ensure compliance with company policies, health and safety standards, retailer requirements, and operational procedures while protecting company assets
• Partner closely with Bloomingdale's leadership and Puig field teams to execute business priorities, drive sales, and deliver a seamless luxury retail experience

• 5+ years of leadership experience within luxury beauty, fragrance, fashion, or specialty retail, preferably in a department store or wholesale environment
• Proven success leading high-performing teams and consistently delivering sales results
• Strong passion for luxury client service, relationship building, and personalized selling
• Experience using CRM, clienteling, and retail reporting tools to drive business performance
• Excellent coaching, communication, and leadership skills
• Highly organized with the ability to prioritize multiple business needs in a fast‑paced environment
• Proficiency with Microsoft Office and retail technology platforms, with multilingual skills considered a plus
• Passion for design, craftsmanship, fragrance, and the artistic vision of Dries Van Noten Beauty
• Flexible availability, including evenings, weekends, holidays, and special events as business needs require

As required by New York State's salary transparency law, effective November 2022, the expected hourly rate for this position ranges from $28.00 - $30.00 per hour. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.