Espresso-Candy Manager

Port Jefferson Station - FT Espresso-Candy Manager

A Sweet & Bold Opportunity is Brewing! Our Espresso-Candy Department is growing — and we're stirring up something exciting at our Port Jefferson Station store! We're currently seeking a Full-Time Espresso-Candy Manager to oversee our one-of-a-kind, combined Gourmet Espresso Bar & Candy Store. This is a unique opportunity for someone who loves creating joyful customer moments, leads by example, and thrives in a fast-paced, flavor-filled environment.

Responsibilities

• Responsible for managing the overall operations of the Candy-Espresso Department including staffing, merchandising, training, inventory, and customer service initiative
• Will maintain and manage a department schedule for all store shifts
• Will ensure that all candy and drink orders are filled in a timely manner
• Responsible for candy decorating, running a register, assisting customers and providing excellent customer service to our customers/vendors
• Oversee all department equipment, ensuring that they functioning in proper working order. Address any equipment issues immediately
• Overall management and operations of our standards of cleanliness, safety and food handling
• Will evaluate all processes within the department, identifying areas for improvement with service, menu options and customer service
• Assist customers with all drink and candy item selections, assisting with any questions they may have
• Other duties and functions as assigned

Requirements

• HS Diploma or equivalent
• Must have a minimum of 2 years of experience working in a candy store/coffee house as a Lead Clerk or Assistant Manager
• Must have knowledge of department inventory items, storage, shelf life, safety standards, proper food handling laws, etc.
• Must have proven experience as a Department Manager, training, hiring and scheduling staff
• Requires strong leadership and communication skills
• Focus on customer satisfaction and providing excellent customer service
• Practice basic safety procedures with respect to equipment and handling hot beverages
• Build good relationships with customers and staff

We offer a comprehensive benefits package including medical, dental, vision, 401(K), 50% off lunch, 25% off in store shopping and more!

Working Conditions

• Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.
• May require lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Usually in a comfortable indoor environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. There could be exposure to temperature extremes from freezers, ovens, and/or coolers.
• There may be occasional exposure to cleaning agents, sharp objects/industrial equipment necessary to perform job duties and functions.