Visual Associate

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

As a Visual Associate, you'll curate an inviting store environment with meticulous attention to detail. Responsibilities include setting up compelling window displays and merchandise layouts that engage and retain customers, helping team members learn our presentation standards both in front of and back of house, and contributing to an inclusive workplace centered on product passion and exceptional customer experiences.

• Create captivating window displays and merchandise layouts while ensuring promotional signage is up-to-date and organized.
• Execute organized and timely floor sets.
• Work with the store management team to understand product placement and execute daily maintenance on the sales floor.
• Keep backstock organized and ensure relevant products are moved to the floor regularly.
• Comply with merchandise receiving and handling guidelines.
• Use store systems and technology effectively.
• Respond to customers as needed while displaying courtesy and respect.

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching contributions.

$17.00 - $20.25

At J.Crew Group (JCG), we pay competitively based on internal equity and geographic and role factors. Our competitive total rewards strategy includes base salary, opportunities for bonus, and a range of benefits and perks including discounts and retirement plans.

We are deeply committed to our diversity, equity, and inclusion efforts and warmly welcome applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation, or any other basis protected under applicable law.