Retail Assistant Manager, SANDRO @ Bloomingdale's 59th

Retail Assistant Manager, SANDRO @ Bloomingdale's 59th Street

Location: Sandro Leased Concession Shop, Bloomingdale's, 59th Street, New York, NY

As an Assistant Store Manager
, you will be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. You will drive personal sales and develop your team’s skills in wardrobe styling and clienteling.

In this role, you support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. This includes coaching associates, maintaining visual standards, and resolving client concerns with a solution‑driven mindset.

• Exemplify exceptional client service by acting as the boutique's primary "host".
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.

• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
• Foster a culture of trust, collaboration, and continuous improvement within the team.
• Act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns.

• Support visual merchandising initiatives, ensuring compliance with brand guidelines.
• Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.

• 2+ years of prior supervisory experience in a client‑focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem‑solver with a track record of setting and achieving goals.
• Team‑oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays.
• Aligned with SMCP’s core values and dedicated to growing within the brand.

Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives.

We provide comprehensive health, dental, life insurance and disability coverage, an employer‑matched 401(k), and paid time off (vacation, sick time, holidays), as well as paid parental leave and pet benefits. You’ll also have access to Employee Assistance Program (EAP) and MAVEN Family Planning support.

We also offer shopping discount and seasonal wardrobe offering to employees, a cell phone contribution, and other employee perks.

NYC Compensation Range: $29.50 – $34.50 USD per hour.