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Asset Protection Manager

Job in New York, New York County, New York, 10261, USA
Listing for: JCPenney
Full Time position
Listed on 2026-07-14
Job specializations:
  • Retail
    Loss Prevention
Salary/Wage Range or Industry Benchmark: 57120 - 81600 USD Yearly USD 57120.00 81600.00 YEAR
Job Description & How to Apply Below
Location: New York

Overview

Asset Protection Manager (APM)

Lead Asset Protection activities for assigned unit in accordance with company policies and procedures, in order to drive sales and profits.

Primary Responsibilities
  • Team Development
    • Frequently conducts developmental conversations with direct reports and maintains notes/observations of strengths and opportunities.
    • Interviews, hires and trains Asset Protection talent for the store and ensures the Asset Protection team follows directives, policies and procedures.
    • Actively walks the floor and coaches in the moment to enhance each associate’s ability to develop and advises Store/District Leadership teams when opportunities are noted.
  • Internal & External Investigations
    • Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals.
    • Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages.
    • Reviews and ensures all Asset Protection documentation is complete, accurate and maintained per Company policy and procedure.
    • Communicates external theft trends to associates and partners with other locations/retailers to identify organized retail crime (ORC) groups and patterns; takes direction from DAPM and Field Investigations to gather evidence on ORC and external fraud.
    • Attends hearings as required and updates appropriate files with court‑related outcomes.
    • Creates and maintains relationships with local law enforcement and mall security partners.
    • Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and sales audit documentation.
  • Shrink and Safety
    • Tailors company Asset Protection direction to the particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety.
    • Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process.
    • Periodically audits departments for merchandise protection standard adherence.
    • Identifies merchandise protection opportunities that deviate from company standards.
What You Get
  • Eligible for bonus under the Management Incentive Plan.
  • Competitive benefits package including medical, dental, vision, term life insurance, paid vacation/holidays, and 401(k) with company match.
  • All associates are eligible for an associate discount on merchandise at all Catalyst Brands.
  • Paid holidays: associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday receive additional compensation.
  • For paid vacation days and other benefit eligibility requirements, please visit
Pay Range

USD $57,120.00 - USD $81,600.00 /Yr.

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