Retail Sales Associate

Phoebe Jon is a fast-growing apparel brand that operates through its 2 owned brick and mortar stores, online. The company started in 2022 and has scaled quickly. We focus on seasonless fabrics in timeless silhouettes, tailored essentials for women that pave their own path.

The Stylist is a brand ambassador who drives sales through elevated service, relationship building, and impeccable style. This role delivers an exceptional in-store experience by combining hospitality, fashion expertise, and operational excellence while upholding Phoebe Jon’s aesthetic, values, and culture.

• Consistently exceed sales goals by delivering a high-touch, personalized shopping experience.
• Host guests with confidence, warmth, and proper etiquette, ensuring every client feels welcomed and valued.
• Build long-term guest relationships through thoughtful conversation, engaging questions, and elevated service.
• Suggest and support outreach initiatives and in-store events that deepen community connection.
• Leverage product knowledge to educate, style, and inspire guests across all merchandise categories.

• Embody and communicate the Phoebe Jon aesthetic with confidence and authenticity.
• Lead by example through impeccable personal style and professional presentation.
• Identify, speak to, and apply relevant fashion trends to elevate guest experiences.
• Maintain visual standards and ensure the sales floor and stockroom remain immaculate at all times.

• Foster a positive, self-motivated, and collaborative team environment.
• Give and receive feedback with honesty, professionalism, and respect.
• Celebrate the successes of fellow stylists and contribute to a high-performing culture.
• Share guest feedback, insights, and ideas with leadership to support continuous improvement.

• Confidently manage POS transactions, including register operations and checkout.
• Support inventory management, restocking, fitting room operations, and store maintenance.
• Demonstrate strong multitasking skills across client service and operational responsibilities.
• Understand the product landscape and merchandise flow across categories.

• Professional selling skills with exceptional interpersonal presence.
• Prior luxury or elevated retail experience preferred.
• Strong written and verbal communication skills with guests, leadership, and peers.
• Proactive ability to multitask, prioritize, and adapt in a fast-paced environment.
• A collaborative mindset with the ability to contribute meaningfully to team success.

• Previous retail experience preferred but not required.
• Demonstrated ability to communicate effectively with customers and leadership teams.
• Proven ability to collaborate, contribute ideas, and support management initiatives.
• Must be at least 18 years of age.
• Must be available to work evenings, weekends, holidays, and peak business times.
• Must be able to bend, reach, stretch, lift, carry, and move up to 30–40 pounds safely.
• Must be comfortable standing for extended periods and climbing ladders.
• Must be able to move throughout all store areas and remain accessible to guests.
• Must demonstrate professionalism, respect, and the ability to build productive working relationships