Keyleader

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral Tik Tok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team. We are growing our team based at our SoHo Retail Store and are looking for talented individuals to join the Princess Polly team.

Think you can help us in our journey of becoming the best four‑wall shopping destination? If you're a motivated team player obsessed with all‑things fashion and pop culture, we'd love to hear from you.

Our Retail Store Keyleader embodies drive, enthusiasm, and a natural talent for inspiring others. They are entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast‑paced retail setting.

Supporting the Retail Leadership team, they lead the team in achieving exceptional customer experience, sales goals, and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development, and training. Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in‑store experience for our customers.

• Lead and motivate the sales team to achieve sales targets and provide excellent customer service while contributing to their career development.
• Perform operational duties including but not limited to: opening and closing registers, visual merchandising execution, inventory management, and light housekeeping.
• Build brand loyalty and awareness through memorable in‑store experiences in a fast‑paced retail environment.
• Demonstrate a commitment to our company values, our innovative business style, our People Leadership principles, and our outstanding Customer‑First approach.

• 3+ years in the retail industry.
• 1+ year experience in retail management.
• Excellent leadership and communication skills.
• Ability to motivate and inspire associates to achieve their goals.
• Strong problem‑solving skills and the ability to make quick and effective decisions.
• Exceptional customer service skills.
• Great sense of style.
• Ability to work flexible hours, including nights and weekends.

Salary banding: $20‑22 per hour.

Princess Polly is an Equal Opportunity Employer (EOE). We are committed to a diverse and inclusive workplace and encourage applicants from all walks of life.