Showroom Manager

Summary

The Showroom Manager supports the Press & Influence team by overseeing sample trafficking, inventory control, and logistics for press samples across categories. This role maintains accurate records, conducts regular audits and cycle counts, and ensures a highly organized press showroom and stockroom. The position manages a small team of freelancers and coordinates cross-functionally on sample allocation, shipments, and event support.

• Maintain complete, accurate records of press samples using sample management systems (e.g., Launchmetrics/Fashion GPS) and Excel
• Receive, register, tag, and photograph new collection samples each season
• Conduct inventory audits and reconciliations; investigate and resolve discrepancies
• Organize and maintain the press showroom and stockroom to company standards
• Process incoming sample requests and prepare, pack, and dispatch send-outs with documentation, insurance, and customs paperwork
• Track outgoing loans, monitor return deadlines, chase overdue items, and send/track credit requests
• Perform condition checks on returning samples, flag damage, coordinate repairs, and manage follow-up
• Manage and oversee freelancers, delegating tasks and ensuring quality and consistency
• Support shoot productions, press days, showroom appointments, and end-of-season processes

• 3-5 years' experience in fashion sample management, press office coordination, or luxury retail stock operations
• Proficiency with sample tracking software (Launchmetrics/Fashion GPS or equivalent) and Excel
• Exceptional organization, attention to detail, and strong follow-through
• Discretion and comfort working with high-value products and confidential collections
• Ability to work calmly under pressure and handle physical demands of stockroom work (lifting, packing, standing)