Visual Merchandiser Lead - USTA Retail Merchandise

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Requisition #: 669391

Location:

Queens, NY, US, 11368

Description:

The Virtual Merchandiser is responsible for creating and maintaining engaging online shopping experiences that drive sales, increase customer engagement, and support brand objectives. This role manages digital product presentation, online merchandising strategies, category optimization, promotional execution, and website merchandising to ensure products are showcased effectively across e-commerce and digital platforms.

COMPENSATION:
The Hourly rate for this position is $25.00 to $28.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

• Manage product placement, category organization, and digital merchandising strategies on e-commerce platforms.
• Ensure products are accurately displayed with compelling descriptions, images, pricing, and promotional messaging.
• Create and maintain homepage features, category landing pages, and seasonal online campaigns.
• Execute website merchandising plans that align with sales goals and brand standards.
• Monitor product availability and coordinate with inventory and operations teams to ensure online accuracy.

• Optimize product pages to improve conversion rates and customer engagement.
• Collaborate with marketing teams to support promotional campaigns, email initiatives, and product launches.
• Ensure consistency of brand messaging, visual presentation, and user experience across digital channels.
• Recommend improvements to navigation, product discovery, and online shopping journeys.

• Analyze website performance metrics, sales trends, and customer behavior.
• Monitor key performance indicators (KPIs) including conversion rates, click-through rates, average order value, and revenue performance.
• Identify underperforming categories and recommend merchandising strategies to improve results.
• Generate recurring reports and present findings to leadership.

• Partner with marketing, operations, inventory management, and creative teams to support business objectives.
• Coordinate product launches, promotional events, seasonal campaigns, and website updates.
• Participate in merchandising planning meetings and support strategic initiatives.

• 2+ years of merchandising, e-commerce, digital retail, or online marketing experience preferred.
• Experience managing product assortments and online merchandising platforms.
• Familiarity with e-commerce systems such as Shopify, Magento, Salesforce Commerce Cloud, or similar platforms.

• Strong understanding of online retail and customer shopping behavior.
• Analytical mindset with the ability to interpret sales and website performance data.
• Excellent organizational and project management skills.
• Strong attention to detail and quality control.
• Proficient in Microsoft Office Suite, particularly Excel.
• Experience with Google Analytics, Adobe Analytics, or similar reporting tools…