Food & Consumables Coach

Position Summary

Store area lead position responsible for leading and developing teams, driving financial performance, and ensuring high‑quality customer service.

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tour to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising, and company direction. Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved. Developing and implementing action plans to correct deficiencies and providing process‑improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit & loss statements, managing and assisting in budgeting, forecasting and controlling expenses to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes. Developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs. Coordinates completion and oversight of job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs.

Identifying and communicating goals and objectives, building accountability, measuring progress, identifying improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying them in executing business processes and practices. Builds high‑performing teams, embraces differences, creates a workplace where associates feel seen, supported, connected, and has opportunities for all to thrive.

Act with Integrity:
Maintains and promotes highest standards of integrity, ethics and compliance; models the Walmart values; supports the goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.

Serve Our Customers and Members:
Delivers results while putting the customer first, considers and adapts to how, where and when customers shop, applies the EDLP and EDLC business models, makes decisions based on data insights and analysis, balances short and long‑term priorities and considers all stakeholders.

Strive for Excellence:
Displays curiosity and desire to learn, takes calculated risks, demonstrates courage, encourages learning from mistakes, drives continuous improvements, adopts new technologies and skills and supports others through change.

Discount Card – 10% off most regular‑priced items and fresh produce for 90 days after employment.

Live Better U – 100% covered tuition and books for 60+ programs.

Medical, dental, vision, wellness programs; mental health resources; training, leadership programs and career‑advancement paths.

Paid time off including PTO, parental leave, family‑care leave, bereavement, jury duty and voting time.

401(k) with company match, stock purchase plan, company‑paid life insurance.

Additional benefits: short‑term…