Merchandise Assistant - Mattresses & Luggage

Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Merchandise Assistant provides entry-level merchant support for various buying office teams. This position serves as a developmental opportunity in preparation for a career advancement as an Assistant Buyer. The role encompasses operational support for Digital, Buying, and creative teams, involving leadership in photography planning and execution, as well as purchase order creation. Strong operational acumen and an understanding of Site merchandising are essential for success in this position.

The role specifically involves supporting website product display activities. Fundamental requirements include the ability to collaborate, take ownership of one's business, and achieve results.

• Generate AdHoc reports using Excel to fulfill supervisor's data entry needs for purchase orders, POS, price changes, and daily sales information.
• Assist the Assistant Buyer in maintaining the purchase order logbook.
• Take ownership of the purchase order creation process by collaborating with vendors and the buying team, ensuring continuous item maintenance.
• Track merchandise logistics and independently troubleshoot shipping problems.
• Compile and distribute reports for the buying team and vendor partners.
• Maintain the vendor database, contact list, and related department records.
• Manage incoming and outgoing vendor communications promptly.
• Handle all aspects of sample management, including receiving samples, accurately recording sample movements in the loan room, and delivering samples to internal locations.
• Utilize the Stella dashboard to manage merchandise workflow and address issues (e.g., On Hand Not Live (OHNL), Issue Tracking System (ITS) Report).
• Prepare samples and product photography lead sheets for delivery to the Creative Production team.
• Perform product attribution in Facet.
• Participate in "product turn-in" meetings with Creative Production to finalize detailed product photography plans.
• Support the Buying team in reviewing and validating images for display on digital platforms.
• Cultivate strong relationships with vendor partners and maintain accurate vendor contact information.
• Drive continuous process improvement by identifying and resolving challenges and opportunities in photography planning, both internally and with external partners.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Operational Acumen: Proficiency in executing operational processes related to purchase order creation, logistics tracking, and troubleshooting shipping issues.

Collaboration: Strong collaborative skills for effective teamwork with vendors, the buying team, and various internal departments.

Ownership and Accountability: Proactive approach to taking ownership of tasks and processes, especially in managing the purchase order creation process.

Results-Driven Approach: Ability to achieve tangible results, meet deadlines, and actively contribute to continuous process improvement.

Communication

Skills:

Clear and proactive communication approach to collaborate across functional lines and organizational levels.

• Candidates with a high school diploma or equivalent are encouraged to apply.
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and…