Inventory and Compliance Supervisor

Who we are: Chelsea Cannabis Co. is a CAURD-licensed adult-use dispensary at 104 7th Avenue in Chelsea, Manhattan. We opened in early 2025 and grew significantly in our first year — not by discounting or outspending anyone, but by doing something simpler and harder: building a store people actually want to come back to. Curated product. Real relationships. A team that knows what they're talking about and cares whether you leave with the right thing.

We're open late every night of the week. The energy at 11pm on a Friday is different from noon on a Tuesday, and both require someone who is fully present and genuinely skilled. If that sounds like your environment, keep reading.

The Role: The Inventory & Compliance Supervisor is the operational backbone of the store and a direct extension of its leadership. You'll report to both the General Manager and the founder, and you'll be expected to carry GM-level responsibility when either of them is out of the building. That means owning the judgment calls, the standards, and the culture of the floor — not just the checklist.

This is not a ceiling role. We're a store that moves fast and thinks carefully, and we're looking for someone who brings curiosity and problem-solving alongside their floor skills. The cannabis industry in New York is still being built. There will be situations without a playbook. We need someone who finds that interesting rather than unsettling. We are only seeking applicants with the desire to learn, grow, and move up - not those content without pushing the envelope.

What You’ll Do On the floor Own real-time SOPs and operational standards on every shift you run.

• Be the first call for staff questions, customer issues, and anything that needs a decision
• Coach bud tenders in the moment — specific, behavioral, and between customers when possible
• Manage shift flow, pacing, and floor positioning for an experience that feels effortless
• Execute opening and closing procedures completely, every time
• Hold compliance standards with zero shortcuts — this is licensed cannabis retail
• Developing the team Deliver feedback that is direct, useful, and respectful of the person receiving it
• Identify individual performance gaps and address them with the GM systematically
• Bring new staff into how the store actually operates, not just how it looks on paper
• Model the standard you're holding — the floor reflects your behavior first
• Keeping things tight Own register variance, cash handling, and end-of-shift reconciliation
• Flag inventory discrepancies and compliance concerns immediately
• Coordinate with the GM on scheduling and coverage
• Support delivery coordination and ensure accuracy before anything leaves
• Covering leadership Step into GM-level decision-making when leadership is absent
• Communicate clearly what happened on your shift, what you decided, and why

Who We're Looking For Someone who walks in and the room adjusts — not because they're loud about it, but because they're clearly present and clearly capable. Someone who can give a useful redirect between customers, handle an escalation before it reaches the GM, and close the store the same way whether anyone is watching or not. Beyond the floor skills, we want someone who is genuinely curious.

Who asks good questions, absorbs new information quickly, and gets meaningfully better over time. We'll teach you what we know. We need you to have the capacity to learn it and push past it. You communicate in the time you have. You know how you land with people. You hold a standard without making the people who meet it feel like they're being managed.

You show up the same way at the end of a late shift as you do at the beginning of a slow Tuesday.

Experience We Value How you think and how you operate matter more to us than your resume. That said, these backgrounds tend to produce what we need:

• Cannabis retail management — floor accountability, staff development, licensed compliance
• High-volume hospitality — bar or restaurant management, performance under pressure, fast-moving teams
• Customer-facing retail management where you owned the standard, not just observed it
• Genuine curiosity around existing and new technologies and how it best applies to your work

Tell us what you actually did. Titles without responsibility don't move the needle here.

Schedule and Compensation (Per Diem). Evenings and weekends are the core of this role, not the exception. Compensation is competitive for the NYC cannabis market and will be discussed in the interview process based on experience and fit.

Are you of legal age (21 or over) to work in the Cannabis industry?

Are you legally eligible to work in the United States