Senior Specialist, Content Innovation & Training

The Senior Specialist Content Innovation & Training shapes how the brand’s visual merchandising vision is communicated and implemented across all retail environments. The role creates visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally.

Key Accountabilities:

Visual Guidelines and Brand Standards

• Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
• Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
• Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team

Training

• Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
• Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
• Create scalable training tools that support global teams while allowing for regional nuance

Collaboration, Innovation, and Leadership

• Act as a strategic partner to VM Styling and design teams
• Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
• Manage external agencies or creative partners for content development when required
• Proactively research design trends of luxury retail, visual storytelling, and learning to be communicated and presented to influence and inform the advancement of retail environments

Luxury Products Handling

Handle and process product requests supporting Global CVM initiatives

Maintain accurate inventory and reporting of products allocated to the Product Presentation team

Required Qualifications:

• 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
• Strong expertise in luxury visual standards and high-end retail environments
• Proven experience creating visual guidelines, training content, and learning frameworks
• Excellent visual, written, and verbal communication skills
• Strong project management and stakeholder alignment abilities

Preferred Qualifications:

• Detail-oriented with an uncompromising eye for quality and consistency
• Strategic thinker with strong hands‑on execution skills
• Natural educator and storyteller who can translate complexity into clarity
• Collaborative, influential, and comfortable operating across global teams

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.

Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.