Team Lead, Retail

This is a part time or full time position that may lead to a managerial position for the qualified individual.

• Prior retail sales experience and managing a store/boutique (1 year preferred)
• Fluent in English; a plus if fluent in Chinese (Cantonese and Mandarin)

• Responsible for lead sales, consultations, and Beauty Advisor duties
• Be a positive leadership presence while communicating and coaching professionally with all associates
• Maintain leadership presence through effective store management and resource allocation
• Be results-driven in achieving our store key performance indicators through training and development of our associates
• May assist store manager in creating the schedule and taking the lead in floor moves
• Be operationally sound: opening/closing the store, inventory control, and operational procedures
• Be involved in training/searching of top talent
• Follow company safety and reporting regulations, including proper lifting procedures
• Develop and share ideas to increase efficiency and reduce operational costs
• Support the team in the Beauty Advisor training process, ensuring the highest level of client experience
• Assist with physical maintenance of the store and back storage when needed
• Keyholder responsibilities for opening and closing the store
• Maintain and adhere to Store Operations Guide; shifts may include an hour before or after store hours

• Excellent written and communication skills
• Ability to multitask and work in a fast-paced environment
• Ability to analyze information, identify business priorities, and problem-solve
• Previous experience in retail or another service-related industry is preferred
• Works with a high degree of integrity and strong work ethic
• Excellent organizational skills and attention to detail
• Experienced with technology to utilize internal retail systems and shipping software programs
• Ability to meet physical requirements such as climbing ladders, bending, and lifting boxes
• Flexible schedule, ability to work weekdays or weekends (not required but a plus)
• Team player attitude

• Salary (Min-Max): $18‑22/hour with additional tips
• Discounts on all brands
• 401K plan
• Thanksgiving and Christmas off
• Opportunities for advancement

• Any day between Monday to Sunday

senti sentiis an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law.