Team Member, Retail

Danish ‘hygge’ (hoo-gah) describes the feeling of well-being and coziness and we want to bring that into everything we do! Of course, we can’t do that without awesome team-members so if you’re ready to join our fun journey, and become an expert in Danish pastries and bread, we have a one-way ticket available. But let’s warn you, the pastries are so good you might become addicted…

As a Team Member at Ole & Steen, you will join a dynamic, fun, and positive workplace bringing Danish pastries and coffee to NYC. You are responsible for the quality of the guest experience, whether providing a welcoming smile, perfecting the display and sale of our products, ensuring the cleanliness and ambience of our bakery, and making sure everyone has a happy environment to enjoy as a guest or colleague.

The right person for this role is a service-oriented “people person”, who brings personality and enthusiasm to their work. You enjoy the buzz of working in fast-paced environments and seek prep work during slower times. You have a positive attitude, are able to proactively manage your time, and love finding ways to help out wherever you can.

You will be the ambassador for Ole & Steen reflecting its unique culture, positive attitude, and excellent standards always. Therefor we have a few things we hope you can recognize:

• You are an enthusiastic and service minded person
• You will “live” our values-based culture of excellence teamwork and of exceeding expectations at all times
• You want to learn about our products (did you know that almost all products have their own unique story?)
• You ensure all customer enquiries are dealt with in a professional, helpful, and polite manner. You identify costumers needs and respond quickly and enthusiastically to those needs
• You are keen to learn, evolve and try new ideas that fit within the Ole & Steen Brand
• You have a positive attitude and can proactively manage your time, adapting your approach to suit both busy and quiet times

• Maintain regular and consistent attendance and punctuality
• Available to work flexible hours that includes early mornings, evenings, weekends, and holidays.
• Meet store operating standards and policies
• Engage with and understand our customers, including responding customer needs through clear and pleasant communication
• Available to perform different tasks within the store during each shift
• Ability to learn quickly
• Ability to understand and carry out instructions and requests when needed
• Strong interpersonal skills
• Strong decision making and multitasking skills
• Ability to work as a team
• Ability to build relationships
• Barista experience is a plus (but not required)

At Ole & Steen you will get a versatile job with professional colleagues, and exciting individual development possibilities. We are a rapidly growing business, creating career opportunities across the organization.

We believe that with dedication, passion, and hard work, you can reach whatever you dream of, and we have a sincere interest in constantly challenging and uplifting each other across professional competencies and departments.

• Competitive hourly rate starting at $16.00
• 50% discount at any Ole & Steen location (US, UK, and DK)
• Free meal whilst working
• Uniforms provided
• Learn new skills and grow with us – endless possible promotions
• Full time or part time hours
• Ole & Steen offers flexible scheduling and opportunities for paid time off
• Accrue 40 hours paid Holiday on your first year and 80 hours on your second year
• Option to participate in healthcare program 75% covered by the company

“Working at Ole & Steen is so much more than a job, we become friends and care for one another. People here are like my second family! ” Kirstine…