Sales Associate Retail; SOHO Soho Boutique

Job Title:
Sales Associate

Location:
New York, So Ho

Hours:
Part time - 24 hours

Pay Rate: $18-20 p/h

Reporting To:
Boutique Manager

Who we are

At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world.

From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.

Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received:

• Responsible Jewellery Brand, 2026 – Country & Town House

• Responsible Luxury Business of the Year, 2025 & 2026 – Positive Luxury

• Top 50 Inspiring Workplaces (UK & NI), 2024 – Inspiring Workplaces

With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.

We are looking for a Part-time Sales Associate to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

The Part-time Sales Associate role is an exciting opportunity to provide world-class service while offering a rapidly growing experience through permanent jewelry and delighting our New York customer.

What you’ll do

Driving Sales and Exceptional Customer Experience

• Achieve individual sales and KPI targets through delivering exceptional service to customers

• Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision

• Deliver in store services with confidence (eg: welding, engraving and monogramming), training provided

Supporting the Team

• Comply with Monica Vinader company policies and procedures at all times

• Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment

• Exceptional personal grooming and presentation

Delivering Efficiency

• Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)

What you’ll bring

• Service Excellence & Clienteling:
  You will have a passion for delivering exceptional, personalised client experiences and building loyal, repeat relationships

• Sales & Productivity:
  You will bring an ambitious, commercial mindset, taking ownership of your targets and KPIs and understanding the levers that drive growth.

• High Performance Team:
  You will demonstrate a collaborative, inclusive team culture through positive communication, leading by example and embracing feedback and change.

• Operational Excellence:
  You will uphold luxury standards and operational compliance through professionalism, attention to detail and calm, action-oriented focus in busy moments.

To be successful at Monica Vinader, it helps if you...

• Are hands-on, solutions-focused, and entrepreneurial

• Collaborate openly with humility, honesty, and humour

• Embrace learning, teaching, and personal growth

• Stay resilient, adaptable, and self-motivated in a creative environment

• Speak up when you don’t know - and act fast to figure it out

Additional Requirements

A…