Cannabis Sales Associate​/Budtender

Kaya Bliss is a licensed New York cannabis dispensary focused on safe, compliant, and customer-centered cannabis retail. Our team is responsible for creating a professional, welcoming, and educational experience for every guest who enters the dispensary.

We are looking for Cannabis Sales Associates, also known as Bud tenders, who can combine strong customer service, product education, sales awareness, and compliance discipline in a fast-paced retail environment.

The Cannabis Sales Associate / Budtender is responsible for assisting customers on the sales floor, educating guests on cannabis products, completing accurate transactions, supporting store operations, and maintaining compliance with all company policies and New York cannabis regulations.

This role requires more than cannabis interest. Strong candidates should be comfortable engaging customers, asking thoughtful questions, recommending products responsibly, learning changing menus and promotions, and following detailed procedures every shift.

• Greet customers and create a welcoming, professional, and helpful dispensary experience.
• Assist customers with cannabis product selection based on their needs, preferences, experience level, and comfort.
• Provide clear and responsible product education on categories such as flower, pre-rolls, vaporizers, edibles, tinctures, concentrates, topicals, and accessories.
• Explain product differences, potency, onset, duration, consumption methods, and general use considerations in a compliant and customer-friendly manner.
• Stay current on the dispensary menu, promotions, brands, product availability, and company updates.
• Use the POS system accurately to complete customer transactions.
• Handle cash, card payments, loyalty activity, discounts, and customer accounts according to company procedure.
• Verify customer eligibility and follow all  and compliance requirements.
• Maintain accurate transaction records and avoid unauthorized discounts, shortcuts, or policy violations.
• Support daily sales goals by helping customers understand product options and build appropriate baskets.
• Restock sales floor products, displays, accessories, and supplies as needed.
• Maintain a clean, organized, and compliant sales floor.
• Communicate with fulfillment, security, supervisors, and leadership to support smooth customer flow.
• Assist with customer questions, concerns, or service issues and escal
• Follow all company SOPs, safety standards, compliance rules, and training requirements.
• Participate in coaching, training, product education, and ongoing performance development.

• Strong customer service, retail, hospitality, wellness, or sales experience.
• Comfort speaking with customers and making product recommendations.
• Ability to ask thoughtful questions and match customers with appropriate products.
• Professional communication style and a calm, helpful presence.
• Strong attention to detail when handling transactions, discounts, cash, and compliance steps.
• Ability to work in a high-volume, fast-paced retail environment.
• Willingness to learn cannabis products, brands, regulations, and company procedures.
• Coachable, reliable, punctual, and accountable.
• Comfortable working as part of a team and taking direction from supervisors and leadership.
• Able to balance hospitality, sales, compliance, and operational needs during each shift.

• Must be at least 21 years of age.
• Must be legally authorized to work in the United States.
• Must have strong customer service, retail, hospitality, wellness, or sales skills.
• Must be able to work assigned shifts, including weekends, evenings, holidays, openings, and closings as needed.
• Must be able to stand and walk for long durations during scheduled shifts.
• Must…