PT Sales Associate: Kat Label; Pop

About the Brand:
Kat the Label is a female-led Australian-based brand with a focus on carefully curated intimates. Our vision is to become the world’s most sought after lingerie brand. With each piece and every new collection, we aim to amplify the determination and individuality of our wearers, empowering them to take on the world with confidence. It’s our mission to enhance the everyday, with good lingerie.

At Kat The Label, we are committed to ethical trading, manufacturing and working conditions for our factories and workers.

We are committed to finding exceptional talent to represent our boutique in the SOHO market opening October 2026. We are seeking a passionate and customer-focused Sales Associate who enjoys creating meaningful connections, delivering exceptional service, and contributing to a successful store environment.

As a brand ambassador, you will bring the client experience to life through authentic engagement, product knowledge, and thoughtful selling. You will build relationships with clients by understanding their needs, sharing the brand story, and providing personalized recommendations that create memorable shopping experiences.

In this role, you will support daily sales initiatives, maintain store standards, and collaborate with teammates to create a welcoming, service-driven environment. Depending on business needs, this role may include opening and closing responsibilities, keyholder duties, and supporting daily store operations. The ideal candidate thrives in a fast-paced retail setting, balances multiple priorities with attention to detail, and brings enthusiasm, professionalism, and a willingness to learn.

Hourly Pay Range: $17/hr – $21/hr
Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

• Create meaningful client connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding client needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.

• Support store sales goals through proactive client engagement and strong selling behaviors.
• Develop product knowledge to educate clients, share brand stories, and build purchase confidence.
• Assist clients throughout their shopping journey, from initial engagement through checkout.

• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.

• Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Client

Experience:

Creates meaningful client interactions through exceptional service, product knowledge, and a welcoming store experience.

Sales Performance:
Supports store goals through proactive engagement, effective selling behaviors, and strong product knowledge.

Brand Representation:
Represents the brand through professionalism, enthusiasm, and alignment with brand values.

Operati…