Director, Merchandising; Meat, Poultry, Seafood & Deli
Listed on 2026-09-09
-
Retail
Operations Management -
Management
Operations Management
Location: New York
- Location 2 St. Ann's Avenue,Bronx, NY, 10454,United States
- Base Pay $ - $ / Year
At Fresh Direct
, we are reinventing the grocery experience.
Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.
It’s grocery shopping reimagined — and we’re just getting started.
If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.
The RoleThe Director of Meat, Poultry, Seafood and Deli owns Category Management, Merchandising, and Pricing for the department, driving performance through strategic category plans, vendor accountability, and cross-functional collaboration. This leader will build and coach a team of category experts while fostering a culture of customer-centric excellence. The ideal candidate brings proven merchandising success, including product sourcing, eCommerce strategy, and grocery supply chain expertise and a genuine passion for food.
WhatYou’ll Do
- Own Category Management, Merchandising, and Pricing for the Meat, Poultry, Seafood, and Deli department.
- Build and execute category plans that grow sales, sharpen assortment, optimize space, and balance pricing with efficient product flow.
- Continuously evaluate department financial and operational performance against goals, driving corrective action when needed.
- Coach and develop a team of Category Managers, building a culture of accountability, achievement, and collaboration.
- Hold vendors accountable to negotiated performance metrics (i.e. sales, service levels, funding, marketing, and compliance) while assessing supplier capability and viability.
- Cultivate strategic vendor partnerships that unlock synergies, maximize resources, and drive mutual growth.
- Oversee daily and weekly department operations to ensure work is completed accurately and on time.
- Partner cross-functionally with suppliers and internal teams to strengthen supply chain, procurement, replenishment, and inventory strategies across Fresh divisions.
- Respond quickly to food safety issues and implement preventative measures.
- Drive continuous improvement with Operations, and institute methods that elevate quality perception and customer experience.
- 8-10+ years’ experience in Grocery Retail, eCommerce, or related industry. Experience with in Perishable departments is preferred.
- Excellent oral and written communication skills including presentation skills
- Analytically minded with strong organizational skills
- Proficiency in Microsoft Office suite, particularly in Excel.
- Significant project management experience, and an ability to manage mid-sized projects.
- Demonstrated success developing and building strong teams.
- Strong executive presence with a proven ability to present to and influence senior leadership, translating category strategy into compelling, actionable recommendations.
We live these values every day:
A Passion for our customersOur customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.
One team, one missionEveryone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.
Delivering excellence, every timeWe take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.
Act with integrityWe operate with honesty, respect, and accountability in how we treat our customers, teammates, and…
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