Retail Assistant Store Leader- Soho

About us:

EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry.

And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

As a founder lead Company, our values are deeply embedded in and shape our culture. Our values are the shared responsibility of every position and are intended to be infused in all that we do; how we show up, how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability allows us to protect our limited natural resources, fight climate change and shift the fashion industry towards circularity.

• We are authentic.
• We thrive in connection.
• We trust each other.
• We innovate through creativity.
• We are committed to the health of the whole.
• We are united by purpose.

As an Assistant Store Leader, you will partner with the Store Leader to drive and participate in all activities that support achieving store business objectives, while creating an unsurpassed service culture. You will perform with high integrity in business strategy, people growth and development, and operational excellence. You will be a dynamic and inspiring leader who fosters strong internal and external relationship building skills.

As an integral part of the leader team, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company.

• Develop and implement business strategy (demand creation) in collaboration with the Store Leader to enhance sales and sustainable business growth.
• Support Store Leader to drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitably.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.
• Partner with the Store Leader to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy.
• Co-Lead the team to consistently establish relationships and promote local events through continuous networking.
• Co-Lead annual compensation process in conjunction Store Leader.
• Possess openness to experience our product, stylishly wardrobing self and customers.
• Proactively follow, industry news, technology, and analyze key competitors in the market.

• Attract, recruit, and retain a high performing team. Build a talent pipeline through networking.
• Ensure a consistent and branded onboarding experience for all new hires.
• Support the Store Leader in managing to staffing budget and allocate staff resources and scheduling to effectively drive sales and ensure excellent customer service.
• Partner with Store Leader to conduct coaching sessions with store team to review performance and provide constructive, timely feedback.
• Participate in annual Development Dialog process; identify and co-create action plans and build development plans for each team members in conjunction with the Store Leader.
• Partner with Store Leader on all employee relations issues to ensure effective resolution.
• Foster teams’ ongoing growth and development.
• Display a strong commitment to self-development and growth.

• Manage the achievement of business objectives by utilizing a client strategy to retain and attract potential clients.
• Promote brand awareness, establish market/store presence,…