Courtesy Clerk
Listed on 2026-09-10
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Retail
Retail Associate/ Customer Service
At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you’re launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.
Here’s what sets us apart:
- Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
- Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
- Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
- Savings for your lifestyle: Exclusive employee discounts on the things you need most.
- Investing in your dreams: Scholarships and educational support to fuel your growth.
- Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.
Job Summary:Maintains acceptable store conditions according to Company standards. Engages with customers, bags and transports groceries, locates products and conducts price verifications. Performs various customer service duties while maintaining a safe and sanitary shopping environment.
Essential Duties and Responsibilities:- Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
- Collects shopping carts and stores them in the cart corral. Keeps parking lot free of trash and debris; communicates with management any incidents, actions, or concerns occurring on store premises.
- Ensures front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
- Promotes product sales through active customer engagement.
- Takes precaution when handling objects to avoid damage to products, property, etc.
- Follows Company guidelines by cleaning breakroom/restroom and facing product to ensure proper store conditions.
- Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers’ vehicles.
- Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Complies with all Company policies and procedures.
- Ability to remain courteous with customers at all times.
- Ability to effectively communicate (in written and verbal form) with customers and partners.
- Ability to multi-task and work in a fast-paced environment.
- Ability to work flexible schedules including nights, weekends and holidays.
- Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
- Must report any potential hazards that cannot be immediately remedied to a supervisor.
Experience and Qualifications:
- Typically involves on-the-job training.
- Minimum of 16 years of age required.
- Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
- Continuously required to use close vision, distance vision, depth perception or the ability to focus.
- Continuously required to stand or walk.
- Continuously required to…
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