Sales Supervisor - Williamsburg

WE ARE LOOKING FOR AN EXPERIENCED SALES SUPERVISOR TO HELP LEAD OUR STORE IN NEW YORK CITY! Your Mission & Responsibilities Ahead Of You

You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results- driven mentality, where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe for everything we stand for.

You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will lead and support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will support the store management to run an omnichannel business where missing a sale is not an option.

You have a result-oriented mindset and you will drive footfall through a clientelling mindset as an integral part of daily business.

Through appointments and in-store events, you and your team will continue to build and foster the GANNI community.

• Ensure exceptional client experience and establish loyalty.
• Share responsibility for the shopfloor day-to-day operations.
• Strong clientelling mindset to foster returning clients
• Motivate and support the sales advisors to reach store KPI store and individual targets and maintain a KPI-driven environment.
• Drive and support the manager with in-store events
• Take part in analysing store performance, and support your Store Manager in defining actions required in order to achıeve busıness objectıves.
• Act on opportunities with your team and strive to secure all sales
• Support the VM team in executing VM guidelines and preparing the store visual before every collection launch
• Stock management in all aspects, being a fast learner of the operating system and with attention to details.
• Support administrative duties such as trade reporting and communicating with the store team and other GANNI stakeholders.

• Support your Store Manager in leading and planning daily work and operations in the store
• Support and drive your team to achieve a healthy client loyalty base with in-store activities to foster client relationships.
• Motivate and coach your team to ensure they all deliver world-class customer service consistently.
• Support facilitating as well as participating in workshops/daily briefs
• People skills are key to this role, as you will need to confidently guide a diverse team of sales staff.
• Support in facilitating monthly performance review meetings.

• Keep yourself and team members up to date with all relevant information and business trends.
• Support the development of clear, consistent and organized lines of communication
• Drive your own development and strive to enhance your leadership skills.

• Solid and proven management background with at least 1 year of store management
• People management: lead, motivate and coach a team of sales advisors
• Clientelling mindset
• Experience working with operating systems and an excellent understanding of KPIs
• Excellent communication skills
• Ability to work in both a fast-paced environment, also able to adapt and motivate the team during slower trade hours.
• Fluent in English

• Target/goal-oriented mindset
• Natural flair for interacting and communicating with people
• Highly organized, structured and service-minded
• Team player yet work well independently
• Loyal and engaged in your workplace
• Passionate about the GANNI brand
• A consistently positive and open-minded attitude towards life and the people in it.

GANNI offers a hourly salary of $24 USD for this position, based on a variety of factors including qualifications, experience and geographic location.