Store Leader
Listed on 2026-09-14
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Retail
Retail Sales, Merchandising
About American Giant
Since 2012, American Giant has been making timeless, everyday apparel designed to be worn often and built to last. We focus on exceptional materials, thoughtful design, and durable construction to create clothing that feels substantial, performs beautifully, and gets better with wear. Our first product, the Classic Full Zip, was called “The Greatest Hoodie Ever Made” and more than a decade later, it continues to embody the quality and durability we bring to everything we make.
AboutAmerican Giant
Since 2012, American Giant has been making timeless, everyday apparel designed to be worn often and built to last. We focus on exceptional materials, thoughtful design, and durable construction to create clothing that feels substantial, performs beautifully, and gets better with wear. Our first product, the Classic Full Zip, was called “The Greatest Hoodie Ever Made” and more than a decade later, it continues to embody the quality and durability we bring to everything we make.
That same commitment to quality guides where and how we make our clothes. By manufacturing in the United States, we work closely with skilled craftspeople and partners who share our standards while supporting the communities where our products are made. Keeping production close to home gives us a deeper connection to the people and processes behind every American Giant product.
AboutThe Role
Our new store in Williamsburg, Brooklyn represents the next evolution of American Giant retail. This menswear
-focused concept will bring together American Giant apparel with a curated assortment of accessories and lifestyle goods from other exceptional American-made brands.
We’re looking for an entrepreneurial Store Manager to bring the concept to life, building a passionate team, developing a loyal customer base, and creating a store that becomes part of the neighborhood. Through exceptional service, product storytelling, events, and community engagement, you’ll help establish American Giant Brooklyn as a destination for modern American menswear.
Responsibilities Sales & Customer Experience- Own store sales performance, communicating financial goals to the team and driving accountability for individual and store results
- Build and retain a loyal customer base through relationship selling, clienteling, outreach, and consistent follow-up
- Lead the sales floor with a strong presence, delivering exceptional service and coaching the team to effective selling behaviors
- Act as the voice of the customer, regularly sharing insights with leadership on product, fit, pricing, assortment, and unmet customer needs
- Resolve customer concerns with empathy, urgency, and professionalism
- Recruit, hire and develop a high-performing team
- Build a culture of ownership, curiosity, and exceptional service
- Develop deep product expertise across the team, particularly around materials, construction, durability, manufacturing, and the stories behind the brands we carry
- Set clear expectations, provide meaningful feedback, and recognize individual and team achievements
- Execute in-store product presentation, ensuring visual merchandising and product storytelling reflect the vision of the store and brand standards
- Analyze sales performance, customer feedback, and shopping behavior to inform future buys and assortment decisions for AG and third-party products
- Own relationships with existing third-party vendors and seek opportunities for new product
- Execute in-store events, local partnerships, and brand activations that drive awareness, traffic, and community engagement
- Build relationships within the Williamsburg community to establish the store as a relevant neighborhood destination
- Support the evolution of the retail…
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