Keyholder - Part-Time - Deciem - Avestan - Nolita, NY

The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including:
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
* A*C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

AVESTAN is a conceptual store and a continuation of our late co-founder of DECIEM Brandon Truaxe, and his journey into the world of Aromas. It is a destination where customers can explore, discover, and connect in. It's home to a single fragrance, and in a space where we create unique and immersive shopping experiences.

AVESTAN's Keyholder is a Human Leader with the art of creating memorable experiences. As a Keyholder joining our Nolita AVESTAN store, you will deliver the highest standards of customer service by following the AVESTAN experience and contributing to a teamwork environment positively, pleasantly, and effectively.

This is a part-time role (18 hours per week). This is a Fixed-Term Contract ending in December.

The pay range for this role is $22.00 - $23.00 per hour, based on experience.

Employee is eligible for participation in a highly competitive bonus program. The anticipated hourly range for this position is $22.00 to $23.00. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location.

• Greet all customers who enter the store with enthusiasm and professionalism reflecting the Brand's vision through excellent service.
• Act as floor supervisor in management's absence to ensure the store procedures and steps of the experience are being followed.
• Introduce Avestan's story to inspire customers with our store's unique experience.
• Maintain a professional image and attitude, and ensure company policies are procedures are being met by all employees.
• Assist in maintaining store standards of cleanliness and organization while maintaining store VM.
• Track and report on sales performance and ensure daily and weekly reports are properly completed and submitted on time.
• Ensure databases and customer profiles are up-to-date and contain accurate and relevant data with respect to GDPR regulations.
• Stay up to date with product knowledge, company information, launches, and campaigns, and assist in the onboarding, training, and development of new employees.
• Responsible for opening/closing of the store, bank deposits, and paperwork.
• Conducting product refunds and addressing customer issues in a positive manner, operating POS, and completing transactions accurately and efficiently!
• Assists in receiving and verifying merchandise shipments.
• Communicate inventory issues/concerns to Store Management and participate in inventory control and counts to ensure product stock is up to date.

• A minimum of two / three years of experience, in the luxury industry, is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and basic math skills
• Strong communication and leadership skills to coach and mentor employees to success
• Strong Time Management and ability to customize clients'…