Counter Manager for Penhaligon's & Christian Louboutin Beauté

Counter Manager for Penhaligon's & Christian Louboutin Beauté

Location:

New York, NY, US

Job type:
Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

Join Puig’s luxury beauty division as a Counter Manager for Penhaligon’s & Christian Louboutin Beauté at Bloomingdale’s 59th Street. In this leadership role, you will lead the Penhaligon’s & Christian Louboutin Beauté business within one of our premier wholesale retail partners, bringing the brand’s distinctive vision of beauty, fragrance, and self-expression to life. You will drive business performance, lead and develop a high-performing team of Beauty Advisors, cultivate long-term client relationships, and partner closely with Bloomingdale’s leadership to deliver an exceptional luxury shopping experience while representing one of beauty’s most innovative brands.

Drive Business Performance

• Set and monitor individual and team sales goals while driving consistent business growth and achievement of brand objectives
• Execute successful product launches, seasonal campaigns, pre-sell strategies, department store events, and clienteling initiatives to maximize sales performance
• Leverage sales reporting, client insights, CRM tools, and business metrics to identify trends, uncover opportunities, and develop action plans that improve performance
• Build a loyal client base through proactive outreach, appointment selling, and long-term relationship management

Client Experience

• Deliver personalized beauty and fragrance consultations that reflect the artistry, craftsmanship, and individuality of Penhaligon’s & Christian Louboutin Beauté
• Inspire clients through expert product knowledge, storytelling, and luxury service standards across every interaction
• Ensure visual merchandising, counter presentation, and brand standards consistently reflect the elevated aesthetic of Penhaligon’s & Christian Louboutin Beauté while aligning with Bloomingdale’s merchandising standards
• Represent the brand during trainings, department store events, activations, and client experiences while serving as a passionate brand ambassador
• Uphold luxury presentation and grooming standards while creating an exceptional omnichannel client experience across in-store and digital touchpoints

Leadership & Operational Excellence

• Recruit, onboard, coach, and develop a high-performing team of Beauty Advisors through ongoing feedback, performance management, and recognition
• Foster an inclusive, collaborative culture that inspires accountability, creativity, continuous learning, and exceptional client service
• Oversee inventory management, tester maintenance, replenishment, supply ordering, scheduling, client records, reporting, and selling…