Retail Cosmetics Sales Associate - Prada, Herald Square

Retail Cosmetics Sales Associate - Prada, Herald Square - Full Time

New York, NY, United States

• Full time Schedule
• Hourly Rate: $17.00
• Other pay details: $30.11 hourly rate information dependent on job, location, and schedule
• Eligible for Sales Commission
• * based on job, location, and schedule

Be part of an amazing story. Macy’s is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years. We offer innovations and traditions, inspiring stores and irresistible products, and memorable moments for customers and colleagues.

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who helps customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You leverage new selling ideas and communicate with customers virtually and via phone.

You provide customer consultations, including applying makeup and products.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Paid time off and eight paid holidays. Opportunities for career growth through continuous learning and leadership development. Access to Colleague Resource Groups and volunteer opportunities.

• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

• Greet customers in a friendly and helpful manner
• Use product knowledge to provide expert guidance based on customer wants, features, and choices
• Build relationships with customers by introducing beauty products and uncovering needs
• Show and teach the use of beauty products by applying them on the customer
• Maintain display, organization, storage and restocking of inventory
• Use the clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in the rewards program
• Participate in pre-selling and sales-boosting events to increase sales and reach personal targets
• Stay current with training through Macy’s educational resources and vendor trainings
• Merchandise new arrivals, process damages, testers and return merchandise to vendors
• Utilize point of sale technology to assist in selling and fulfilling customer orders
• Follow hygiene standards and asset protection procedures
• Foster an inclusive environment and build authentic connections with colleagues, customers, and communities

• Product knowledge:
  Understanding beauty products and ability to guide customers
• Communication:
  Comfortable communicating with customers virtually, by phone, and in person
• Sales:
  Ability to build relationships, achieve sales goals, and participate in events
• Technology:
  Use point of sale systems to sell and fulfill orders
• Continuous learning:
  Self-driven to stay current with beauty products and trends
• Makeup application:
  Ability to apply makeup for customers
• Subject matter expertise:
  Knowledge of vendor lines and beauty trends
• Interpersonal skills:
  Strong collaboration with colleagues across departments
• Collaboration:
  
  Partner with the Beauty team to drive sales and customer experience

• Business-minded with a passion to succeed in a performance-based setting
• Able to resolve customer problems constructively
• Strong organizational skills and ability to multitask in a fast-paced environment
• Enthusiasm for the beauty industry and outstanding customer care
• Flexible with good judgment in ambiguous situations
• Flexible availability including days, evenings, weekends and holidays, with dependable…