Client Director, GTS
Listed on 2026-02-07
-
Sales
Business Development, Client Relationship Manager -
Business
Business Development, Client Relationship Manager
About this role:
The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance.
The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business.
What you will do:
Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
Become a trusted advisor for the client across all their primary locations.
Lead overall account and territory strategy to drive YoY growth and retention
Develop exemplary account solutions and license architectures - building account vision and strategy, and driving execution towards intended state
Orchestrate and marshal account planning and execution with cross-BU internal partners
Drive high activity by coordinating prospecting strategies and driving prospecting execution
Account management with the outcome of increased customer engagement and an increase in retention and account growth
Quota responsibility aligned to a specific multinational account
Build and demonstrate mastery of Gartner sales methodology and products
Drive consistent execution of Gartner's proven best practices
Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis
Maintain and leverage competitive knowledge & focus
What you'll need:
15+ years of experience with +10 years of sales experience.
Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales
Proven experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies
-offering value added, insightful and strategic insight into their businessProficient in global account planning, territory management, and developing solution/license architectures
Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications
Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
Comprehensive understanding of technology buying centers and procurement processes of large global accounts
Extensive and relevant industry knowledge, specific to vertical markets per territory
Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc)
Proficiency in navigating full lifecycle of sales process
Bachelor's or master's degree - desired
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Who are we?
At Gartner, Inc. (NYSE:
IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities,…
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