Sales Coordinator - Tempo Hilton Times Square

Overview

Tempo by Hilton New York Times Square is a hotel designed to match the vibrant rhythm of the city. Located in the heart of Times Square, it features 661 modern guestrooms and 900 square feet of flexible meeting space—perfectly blending style, comfort, and functionality.

• Our ideal candidate will play a critical role in bridging Sales and Operations for the hotel. This position serves as the point of contact for group clients after they are secured by our Group Sales team. The Sales Coordinator will work directly with clients to confirm details, ensure accurate planning within hotel departments, and communicate requirements clearly to the hotel team.
  
  Additionally, this candidate will take the lead in facilitating communication between the Operations team and Group Sales, ensuring a seamless experience.
• This role also supports the Group Sales team with administrative tasks, correspondence, and preparation for client site visits. The ideal candidate should have prior experience in a hotel environment, strong inter-departmental communication skills, and proficiency in Microsoft Office. Familiarity with hotel software systems—or the ability to learn them quickly.
• Shift Pattern: Office Hours 8:30AM – 5:00 PM, with the ability to flex times on occasion for client engagement.

Pay Range: $35.51 per hour, based on experience.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt
  - Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

In addition to our ideal candidate description, as a Sales Coordinator, you would be responsible for assisting the sales management team:

• Provides support to Group Sales Managers with proposals, clients correspondence and contract preparation.
• Answering phones and emails to assist internal and external guests with requests.
• Data Entry using Delphi.fdc, Microsoft Word and Excel.
• Preparing for client site inspections for assigned sales manager.
• Attend assigned weekly sales departmental meeting and other scheduled meetings to support business operations, such as group pick up meeting, weekly resume meeting, and daily sales meeting.
• Assigning group leads to appropriate sales manager based on market parameters.
• Running reports through Delphi, systems administrative duties (making sure accuracy of all definite groups in the system).

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

• Hospitality - We re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We re leaders in our industry and in our communities.
• Teamwork - We re team players in everything we do.
• Ownership - We re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

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