Operations Analyst II, AMER; Salesforce & Sales Operations

Job
-518

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Barracuda Networks is recruiting for an Analyst, AMER Sales Operations. This is a critical hands‑on role supporting our next phase of accelerated growth. You will be part of the AMER sales operations team and partner with the AMER sales team to drive operational excellence, design and implement processes, and support the broader Sales Operations team (Processes and Systems, Compensation and Commissions, etc.).

You will work on AMER sales planning, forecasting, reporting, compensation planning & quota setting while continuously improving sales processes and driving responsible sales growth.

This role will be a member of the AMER Sales Operations Team and will report to the Director, AMER Sales Operations.

• Support the execution of the AMER team plans from a process and policy standpoint
• Maintain and optimize Salesforce to ensure hygiene and compliance
• Develop and deliver accurate, actionable reports and dashboards to provide insights for the sales team
• Track and analyze key sales metrics, including pipeline health, conversion rates, and sales cycle lengths
• Provide data‑driven insights to optimize sales strategies and performance, identifying areas for improvement across the sales funnel
• Identify operational requirements and opportunities for improvement where applicable
• Support the monthly close process and exception handling
• Support the planning, territory design, and quota setting process
• Support the preparation of periodic reviews like QBRs, monthly reviews, performance management meetings, pipeline and forecasting
• Support sales enablement initiatives, working with sales leadership and sales enablement to ensure needs of sales teams and partners are fulfilled
• Partner with the Channel Operations team to support the deployment and management of Channel strategies
• Collaborate cross‑functionally with Finance, Commissions, Legal to support the rhythm of the business
• Manage the Sales Operations queue
• Occasional travel may be required

• Bachelor’s degree or equivalent and a minimum of 3 years’ experience in a Sales Operations, Renewals Operations, Revenue Operations, or related analytical experience.
• Operational experience in an industry which is confronted with multidimensional customer, channel, or market models; previous experience in a SaaS environment preferred.
• Understanding of sales processes and methodologies, with strong organizational skills with ability to manage multiple projects.
• Ability to work cross‑functionally in a fast‑paced environment.
• A demonstrated passion for information and business intelligence.
• Excellent analytical skills with strong attention to detail.
• Ability to manage competing priorities in a fast‑moving environment with cross‑functional stakeholders.
• Proficiency with  preferred.
• Advanced MS Excel skills; previous Power Bi and Clari experience is an advantage.
• A passion for operational excellence, continuous improvement, and building scalable processes.
• Excellent written, presentation and verbal communication skills and the ability to influence without authority.

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

• Equity, in the form of non‑qualifying options
• High‑quality health benefits
• Retirement Plan with employer match
• Career‑growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Volunteer opportunities

Individuals in Colorado, California, New York City, Washington State, and Westchester County (NY), are not eligible to apply for this position.