Relationship Manager

We’re looking for a proactive and detail-oriented Relationship Manager to support our Sales team and ensure a smooth post‑sales experience for our clients. This role is ideal for someone who thrives in a fast‑paced environment and enjoys building strong client relationships while coordinating across departments.

• Oversee post‑sales activities, including reviewing and processing new customer applications for accuracy and completeness
• Serve as a primary point of contact for clients, providing updates, product information, and timely responses to inquiries
• Build and maintain long‑term relationships with clients, ensuring satisfaction and retention
• Collaborate with internal teams to resolve customer issues and ensure a seamless experience
• Support sales representatives by addressing client questions and providing product knowledge
• Develop a deep understanding of Valor Pay Tech’s products and services to effectively assist clients
• Represent Valor Pay Tech at trade shows and events, engaging with attendees and promoting our solutions

• 2+ years of experience in customer service or relationship/account management
• 2+ years in an administrative or sales support role
• Proficiency in Google Workspace (Docs, Sheets) and MS Outlook
• Strong communication skills—both written and verbal
• Ability to work efficiently in a dynamic, fast‑paced environment
• Quick learner with adaptability in a rapidly evolving industry

• Experience with CRM systems
• Familiarity with social media platforms (Linked In, Facebook)
• Prior experience working trade show booths or public‑facing events

• Competitive compensation and performance incentives.
• A collaborative, fast‑paced work environment.
• Opportunities for growth within a rapidly expanding company.
• Supportive leadership and ongoing professional development.

• Base salary: $65,000–$75,000 annually
• Health and dental insurance
• 401(k) with company match
• Paid time off and holidays
• Career development and advancement opportunities