Inside Sales Representative

We are hiring an Inside Sales Representative in New York, NY. This is a role where teamwork and excellent communication skills are critical to successfully expanding the Business Unit.

This position is for an Inside Sales specialist who will:

• Perform high-volume data entry as well as manage customer accounts.
• Review, prepare and process incoming quote requests via phone, email and selling platforms; this could include responsibilities such as part number and pricing and lead time validation, ERP review, sales order review and processing, arranging and providing shipments.
• Understand traceability requirements and FAA regulations as they relate to surplus, new and new surplus and overhauled parts.
• Source parts through search engines such as ILS and other business relationships; update inventory and capabilities on all selling platforms.
• Have a general understanding of shipping procedures including export compliance requirements.
• Willingness to learn aerospace compliance for Quality and Control AS9120, ISO
  9001:2015.
• Have strong organizational skills, attention to detail and the ability to work well under pressure.
• Be very professional both verbally and through email exchanges; work with cross‑functional team to problem‑solve.

• Due to the criticality of your work, the applicant must have a strong accuracy for data entry and knowledge and understanding of work instructions, policies, and procedures.
• Provide technical expertise to current and prospective customers.
• Exceptional Microsoft Office proficiency.
• Customer service skills to provide the best service in diverse situations.
• Minimum of 2–5 years previous experience in system portals data entry; preferred in aerospace industry (Quantum Component Control).
• Internal and external customer service experience.
• Ability to multitask.
• Demonstrated ability to identify process issues and drive process improvement.
• Open‑minded self‑starter with the ability to adapt, improvise and problem‑solve.
• Knowledge of current supply chain management, sales and inventory control principles an asset.
• Demonstrated mastery of technical knowledge of aviation components.

• Bachelor’s degree and 2–5 years of experience in Inside Sales, Customer Service, Aerospace/Aviation After‑Market Sales, or a combination thereof.
• Advanced degree in a related field and minimum 2 years of experience.
• This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR: a U.S. Citizen, U.S. Permanent Resident (Green Card Holder), Political Asylee, or Refugee.