Catering Sales Manager- InterContinental Barclay

Job Overview

Do you see yourself as a Catering Sales Manager
? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. We employ people who put the same amount of care and passion into their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Catering Sales Manager is responsible for generating new catering business, maintaining relationships with existing clients, and coordinating event logistics with internal departments. This role is ideal for a detail‑oriented, people‑focused individual with a passion for hospitality and event planning.

• May require a valid driver’s license.

• Actively prospect, identify, and qualify new business opportunities, particularly within corporate and social markets.
• Maintain and develop a strong base of repeat clients through exceptional relationship management and consistent follow‑up.
• Conduct sales calls, site tours, networking, and off‑site presentations to secure new business.
• Respond to inquiries for catering, meeting, and private dining events in a timely and professional manner.

• Serve as the primary liaison with the client throughout the planning process, including menu creation, AV needs, room setup, and event timelines.
• Accurately detail and distribute Banquet Event Orders (BEOs), process updates and last‑minute changes, and obtain guarantees and deposits.
• Coordinate with internal departments to ensure seamless execution of all contracted services.
• Oversee event execution and client satisfaction during and post‑event; follow up to secure repeat business.

• Prepare proposals, contracts, and forecasts in accordance with department policies and hotel standards.
• Contribute to department goals by meeting or exceeding personal sales targets.
• Maintain detailed client records and produce regular reports on sales activity and forecasts.
• May assist in developing departmental sales plans and participate in budgeting processes.

• Represent the hotel at industry trade shows, local events, promotional functions, and familiarization tours (FAMs).
• Entertain clients in accordance with company guidelines to build rapport and generate new business opportunities.
• Attend daily/weekly departmental or operational meetings as needed.
• Perform other duties as assigned by Director of Catering and Events.

• Promote teamwork and quality service through open communication with all hotel departments.
• Share group resumes, updates, and special requirements to ensure department readiness and smooth execution.
• Work closely with culinary, banquet, reservations, and other relevant teams to align all event elements.

• College degree preferred with 2–3 years of sales, catering, or event planning experience, or equivalent combination of education and experience.
• Prior hotel sales experience preferred.
• Knowledge of Delphi FDC and Salesforce is a plus.
• Must speak fluent English; additional languages are a plus.

• Strong organizational and time management skills; able to manage multiple priorities under deadlines.
• Excellent communication and interpersonal skills, with a proven ability to build client relationships.
• Proficient in basic math and budgeting principles; ability to analyze profit/loss, percentages, and variances.
• Strong attention to detail and problem‑solving skills.
• Proficient with data management systems, including sales databases and reporting tools.

• Frequently standing or walking in and around the hotel/event spaces.
• Must be able to lift or carry items up to 25 pounds.
• Occasional bending, reaching, and handling of event materials.

• May require a valid driver’s license.
• Must be flexible to work nights, weekends, and holidays as required.
• Alcohol awareness certification or food handler card may be required based on local regulations.
• Ability to travel for trade shows, client meetings, or industry events.